Troubleshooting

Find the problem type first, then follow a clean troubleshooting path.

Troubleshooting Verified surface

Choose the problem type first, then narrow the cause step by step.

Start from the symptom you can see right now. Pick the closest problem category, run the first checks, and verify the fix before you leave.

SB 1 problems
Startup and Boot

Problems that stop the system from starting normally.

Open category
NET 3 problems
Internet and Network

Problems with DNS, connectivity, remote access, and reachability.

Open category
FS 10 problems
Files and Storage

Problems with files, disks, folders, paths, and storage access.

Open category
USR 3 problems
Users and Permissions

Problems with users, groups, ownership, and access control.

Open category
PERF 3 problems
Performance and Memory

Problems with slowness, lag, CPU pressure, memory pressure, and runaway processes.

Open category
APP 7 problems
Apps and Packages

Problems with services, applications, install state, and package behavior.

Open category
DEV 1 problems
Devices and Printing

Problems with hardware devices, drivers, peripherals, and printing.

Open category
RCV 3 problems
Updates and Recovery

Problems with updates, rollback, recovery, restore, and system repair.

Open category

Need a different mode?

Best next step Learning

Study the system model behind the problem.

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